WORLDWIDE SHIPPING to any countries which allow airsoft !
We are usually take 1-2 weeks from getting your orders until your parcel sending for normal products.
We also need a few weeks more if you are ordering some of our Custom Products or Laser Marking Products.
Please consult our customer services if any of inquires : airsoftactivitiesoctagon@gmail.com
Policies For All Trades (Except USA)
Octagon Airsoft Website which are as follow:
1) We offer a product refund for any parcel returned to us by your local customs. Refund does not include any packaging or shipping fees.
2) In the event the buyer inputs incorrect shipping information (Address, Contacts, ect.) and it is sent to the wrong place,
we offer two solutions in the event the package is returned to us. The first option is a product refund excluding packaging and shipping fees.
The second option is that we will resend the order for 50% of the shipping charge.
Policies For All USA Trades
<<We ONLY accept UPS shipping method when sending AIRSOFT GUNS>>
<<For Airsoft Parts, you can choose EMS instead of UPS>>
We will send airsoft guns with orange tip to USA, however for airsoft part outlook like "gun" like rail handguards or receiver, we suggest you to choose UPS, instead of EMS
<<USA RETURNS POLICIES>>
1) For any customers who choose to ship by UPS services, we will offer a 100% FULL REFUND, including the shipping fee. If there is a failure to send occurred
2.1) When Customers wish to resend products or orders, we ship the parcel via UPS, and the customer will pay 50% of those repayments of UPS shipping charges
2.2) If the customer chooses to ask for a refund after the failure to send, we will only return the value of the products without the refund of the shipment fee.
Canadian Customers
<<We ONLY accept UPS shipping method when sending AIRSOFT GUNS>>
<<For Airsoft Parts, you can choose EMS instead of UPS>>
We can suggest full set of documents with power up custom works whatever it is toy rifles or toy pistols in order to pass through your county custom.
한국 고객 환영
우리는 한국 맞춤법을 통과시키기 위해 맞춤 작품을 만드는 능력을 가지고 있다!
한국 고객을 위한 당사의 정책 특별판을 읽어보십시오
<왼쪽 위의 선택에 있는 일본고객에 대한 주의사항을 읽어주세요!>
日本のお客様へ
弊社は日本国内に向けての発送、出荷が可能です。
日本国内の銃刀法に則った物のみご注文をお承り致します。
フルメタルの拳銃の問い合わせに関しましては絶対にお断りさせていただきます。
カスタマーサポートは全て日本語で対応させていただきます。
※ご利用の際は必ず左上のタブメニュー、もしくは下記リンクの日本のお客様へ向け【注意事項】の欄をよくお読みいただきご理解ご了承の上、ご注文よろしくお願いいたします。
https://www.octagonairsoft.com/policy